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Privacy policy

Last updated: 3 October 2026

What we collect

When you book online, chat with us, call or email, we may collect your name, phone number, email address, the address where work is needed, details and photos of the job, and any notes you provide.

How we use it

We use your information to respond to your enquiry, schedule and complete work, issue quotes, invoices and compliance certificates, and contact you about your job. We don't sell your information.

Who we share it with

We only share information where needed to deliver our services, such as with booking, chat, email or accounting software providers, or where required by law (for example, lodging compliance certificates with NSW Fair Trading).

Keeping it secure

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and keep it only as long as we need it for business or legal purposes.

Access and questions

You can ask to see or correct the personal information we hold about you, or raise a privacy concern, by emailing info@precisionplumbingmaintenance.com.au.